1. Introduction

At D1SMS, we value your privacy. This privacy policy outlines how we collect, use, and protect your information when you interact with our website and services, including through SMS communications.

2. Information We Collect

When you use our services, we collect the following personal information:

• Name
• Email address
• Phone number
• Company information (optional)
• SMS sending and receiving records
• Account usage and preference settings

3. How We Collect Your Information

We collect data in the following situations:

• When you register an account on our website
• When you use our SMS services
• When you contact our customer support
• When you consent to receive our marketing information

4. How We Use Your Information

Your information may be used for:

• Providing SMS sending and receiving services
• Processing your account and transactions
• Sending service updates, confirmations, and reminders
• Providing customer support
• Improving our service quality
• Sending promotional information (with your consent)

Each SMS includes clear unsubscribe instructions (e.g., reply STOP).

5. SMS Consent and Opt-out

By submitting your phone number on our website, you consent to receive SMS messages from D1SMS regarding service updates and promotions. Message frequency varies by service. Message and data rates may apply.

You can opt out of any messages at any time by replying STOP. For help, reply HELP or contact us directly.

6. Data Sharing and Third Parties

We do not sell or share your personal data with third parties. We only use your information for the purposes outlined in this policy. We may use third-party service providers (such as Twilio, Telnyx) to send SMS messages, who have contractual obligations to protect your data.

7. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard encryption technologies and security protocols to protect your data.

8. Your Rights

You have the right to:

• Request access to your data
• Correct or update your data
• Request deletion of your personal information
• Restrict our processing of your data
• Data portability

To make any of these requests, please contact us via the email or phone number below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website usage, and provide personalized content. You can manage cookie preferences through your browser settings.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

11. Policy Changes

We may update this privacy policy from time to time. Any changes will be posted on this page and the effective date will be updated. For significant changes, we will notify you via email or website notice.